Discipline Service Engineer At Hitachi In Bengaluru

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Location: Bengaluru

Firm: Hitachi Vitality

At Hitachi Vitality our goal is advancing a sustainable power future for all. We deliver energy to our properties, faculties, hospitals and factories. Be a part of us and work with unbelievable individuals, whereas studying and creating your self on initiatives which have an actual affect to our communities and society. Deliver your ardour, deliver your power, and be a part of a world crew that appreciates a easy reality: Variety + Collaboration = Nice Innovation

– Commercial –

Mission Assertion

Discipline Service Engineering work is concentrated on offering technical recommendation to prospects together with commissioning, putting in, and testing of merchandise/gear together with: Figuring out and correcting extra advanced issues related to start-up. Researching, evaluating, and recommending new merchandise or gear upgrades that can meet buyer wants. Creating on-going relationships with prospects to safe future enterprise. Could resolve/troubleshoot implementation issues and/or prepare prospects on the options of the gear they’ve bought An Skilled Skilled (P2) applies sensible data of job space sometimes obtained via superior schooling and work expertise. Could require the next proficiency: Works independently with basic supervision. Issues confronted are tough however sometimes not advanced. Could affect others throughout the job space via clarification of info, insurance policies and practices.

Act as Regional Discipline Service Engineer for Energy High quality Initiatives with medium to excessive complexity. Guarantee completion of all Discipline Service Actions effectively, in accordance with Hitachi Vitality’s Discipline High quality Plan, Contract Specs, High quality & Security Necessities.

Ship wonderful customer support to fulfill prospects. In shut co-operation with buyer and different Hitachi Vitality groups, take actions to determine new service enterprise alternatives (Discipline Energy High quality Companies) for Hitachi Vitality.

Your obligations

• Technical contribution to planning and implementation of area companies such drawback identification, area service actions at website. Helps and coordinates the service actions with the Set up Supervisor / Website Supervisor/ Buyer. Service supply performs medium to excessive advanced service duties situation identification, upkeep, upgrades and retrofits, restore independently, identifies technical issues and makes evaluation via on-site exercise in several Discipline Service classes.
• Finding out and understanding the challenge contract specification. Planning and management the general website area service actions to fulfill the deadline to the client’s fullest satisfaction by executing Service work based on buyer order and expectation. Creates and maintains a great relationship with prospects and understands their wants. Identifies new gross sales alternatives and takes affect in convincing the shopper for the entire service portfolio.
• Threat and alternative Conducts threat and alternative assessments to make sure implementation of area service plan, identifies and reviews potential dangers associated to contract/high quality/program/price and recommends resolutions to administration. Initiates and displays threat mitigation plan in a single’s space of duty and ensures stakeholders are up to date on related technical dangers.
• Conducts Security Remark tour repeatedly to report and mitigate potential HSE hazards. All website actions requires HSE targeted method as per Hitachi Vitality’s HSE necessities. Processes equivalent to creation of Exercise Primarily based Threat Evaluation (ABRA), Job Security Environmental Evaluation (JSEA), Take 5, HSR and LSR and many others. Whereas at website, it’s anticipated that the candidate takes up the position of PICW (Particular person in Cost of Work) and be accountable for electrical works onsite and wish to guide a crew from a security perspective.
• Prospects Coordination for website actions. Identifies and recommends new efficient options to fulfill system/ buyer necessities. Gives related data pertaining to service assignments and conferences with buyer.
• Troubleshooting Proactively identifies potential gear failures and proactive corrective actions. Troubleshoots advanced gear failure and makes suggestions to keep away from repeating the issue sooner or later. Design associated points which was gathered from the previous initiatives to be mounted correctly to cut back the positioning man-hours at upcoming challenge websites.
• Product FAT inspection at vendor/provider’s manufacturing unit at any time when relevant and required. Operational excellence proactively identifies solutions for product, high quality and customer support enchancment and discusses them with administration for modifications.
• Website coordination with third social gathering testing businesses/service Engineers at website as and when required.
• Processes and instruments Makes use of normal processes to make sure all website actions adjust to required security rules, contractual necessities, and worldwide requirements.
• Lesson learnt and RCA to be ready for the incident which is expounded to area companies must be circulated among the many related stakeholders/ crew members.
• Processes and Instruments Constantly applies practical processes contemplating hyperlinks with different groups.

Your background

• Engineering/Diploma in Electrical & Electronics Engineering.
• 3+ years (Substations, Energy High quality/ FACTS Discipline Companies (Downside Identification, Set up, Testing, pre-commissioning, commissioning, upkeep, extensions, replacements, upgrades and retrofit, finish of life service and many others.)