I am at the moment dealing with a irritating concern whereas attempting to confirm a corporation profile on developer.apple.com for my shopper. The one approach to confirm the group is by receiving a name from Apple Assist after offering a cellphone quantity and availability.
Here is the issue: regardless of offering the proper contact particulars for the particular person accountable for this within the group, Apple at all times sends an e-mail afterward saying they tried to name, however an automatic machine prevented them from leaving a message or finishing the verification. We tried utilizing the cellphone numbers of a number of folks from the identical group, and every time it ended up the identical.
Oddly sufficient, the one time Apple Assist managed to get by means of was once I (the developer) supplied my quantity. They known as, and I defined the state of affairs, however I couldn’t confirm since I’m not the designated particular person for the group. We even purchased a brand new quantity, however the concern persevered.
This has induced vital delays and frustration for each me and my shopper. The one distinction I can consider is that I take advantage of an iPhone—although I’m unsure if that’s related right here. Has anybody else encountered this concern? Or discovered a workaround?
I’ve tried contacting Apple Assist a number of occasions to discover various strategies, however I’ve hit a useless finish each time. Any recommendation or insights can be drastically appreciated!
Thanks prematurely
Recap of what we tried:
- Making an attempt a number of numbers of individuals from the identical group
- Shopping for and offering a very new quantity
- I supplied my quantity (and it labored however I could not confirm, since I am not worker of a corporation)
- All of the numbers are utilizing the identical provider
- We tried calling provider however they could not do something on their finish
- Tried explaining the state of affairs to Apple Assist and search alternate options however this attain deaf ears
