– Commercial –
Firm: Normal Electrical
As a Buyer Service Engineer, you may be chargeable for creating and sustaining robust interpersonal relationships with buyer representatives, finishing up set up and upkeep all GE HealthCare Imaging equipments like CT, Cath Lab, C-ARMs, MRI, PETCT and so on and making certain buyer satisfaction within the assigned space.
Roles and Tasks
- Technical: Sustaining all fashions particular to Multi-Modality Imaging Gear within the assigned space. Whole system stage troubleshooting on complicated multi-symptom issues
- Buyer satisfaction: Day by day interface with medical doctors and technicians on gear standing points. Acts to make sure satisfaction to main clients
- Enterprise progress: Assists within the progress and route of enterprise in his/her geographic space
- Productiveness: Liable for Guarantee and PMS contract price management
- Administration: Responsibly completes all administration duties on time. Ensures well timed completion of FMIs and PMS inspections documentation for assigned accounts
- Set up: Performs a number one function in complicated and multifunctional rooms
- Shares finest practices. Keep efficient high quality methods and applications compliant with ISO 9001 commonplace, in line with the GE Service High quality Coverage Assertion
- Assists in account gross sales visits; helps practice others the place vital; determine gross sales alternatives and talk to account group
Required {Qualifications}
- Affiliate’s or Bachelor’s diploma in Electrical & electronics Engineering, Biomedical Engineering, Instrumentation Engineering, or associated area and a pair of+ years of expertise in servicing medical gear’s (Ideally CT/Cath Lab/MR/PET-CT/X-ray and so on)
- Expertise interfacing with each inside group members and exterior clients as a part of a solution-based service course of
- Expertise diagnosing and repairing mechanical, electromechanical, and/or digital gear
- Skill to be accessible after-hours and/or work a rotating on-call schedule, together with weekends
- Sought by others for steering and recommendation. Proficiency in English.
- Skill to work independently with minimal route
- Excessive work requirements and high quality
- Initiative and motivation. Plans and organizes work successfully
- Wonderful communications, listening and interpersonal expertise
- Sturdy Buyer expertise; offers tactfully and successfully with variations of opinion, influences quite than directs
Desired Abilities
- Sturdy oral and written communication expertise. Skill to doc, plan, market, and execute applications
- Candidate must be versatile to work in any location that’s assigned to him relying on enterprise necessities
