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AI on the street: Azure OpenAI Service helps drive higher resolution making for the transportation sector


Microsoft Azure OpenAI Service is supporting the transportation {industry} by way of revolutionary enterprise functions. Find out how 4 Microsoft prospects have used Azure OpenAI Service to enhance enterprise operations and assist drive higher resolution making.

For the reason that invention of the wheel in 3500 BCE, the world has develop into an more and more fast-moving place. The Industrial Revolution launched steam-powered trains and ships, revolutionizing land and sea journey. The twentieth century noticed the appearance of cars and airplanes, drastically lowering journey time and reworking world connectivity. And as we speak, AI is supporting how shortly, and intelligently companies can transfer each items and other people and there’s no slowing down in sight: world AI in transportation is anticipated to succeed in $23.11 billion by 2032.1

Azure OpenAI Service is driving change in transportation

Microsoft Azure OpenAI Service is supporting the transportation {industry} by way of revolutionary enterprise functions. TomTom’s Digital Cockpit, powered by Azure, provides an immersive in-car infotainment system, enhancing driver interplay that the corporate claims reduces prices. CarMax makes use of Azure OpenAI Service to streamline content material creation for its automotive analysis pages. Fraport integrates AI with Azure OpenAI Service to automate operations and help staff, making ready for future development regardless of workforce reductions, and Alstom leverages AI to reinforce operational effectivity throughout its worth chain, supporting its imaginative and prescient of Engineering 4.0 and enhancing specification high quality and undertaking administration. All 4 mark vital strides in direction of smarter, extra environment friendly transportation options. Learn on to find out how every Microsoft buyer under makes use of Azure OpenAI Service to enhance enterprise operations.

  • TomTom brings AI-powered, speaking automobiles to life with Azure
    TomTom has developed the Digital Cockpit, an immersive in-car infotainment system that vehicle producers can customise, probably lowering prices by as much as 80%. This method makes use of Azure OpenAI Service, Azure Cosmos DB, and Azure Kubernetes Service to supply seamless management and interplay for drivers. TomTom’s purpose is to surpass the smartphone expertise by enabling conversational infotainment.

    The event group for Digital Cockpit was diminished from 10 to three individuals, and question response instances improved considerably from 12 seconds to simply 2.5 seconds. In evaluating 300 totally different situations, the AI assistant accurately understood and answered 95% of advanced driver requests. TomTom Digital Cockpit is now out there to automotive producers, enabling them to customise the system to their model—accelerating time-to-market and retaining model possession of the motive force expertise.

  • CarMax places prospects first with automotive analysis instruments powered by Azure OpenAI Service
    Since its inception in 1993, CarMax has developed from a groundbreaking startup to the main used automotive retailer in the US, promoting over 11 million automobiles. To proceed its trajectory of innovation, CarMax has leveraged Azure OpenAI Service to streamline content material creation for its automotive analysis pages. This collaboration has considerably enhanced CarMax’s digital instruments and capabilities, permitting the corporate to provide AI-generated content material that not solely aids prospects of their car-buying analysis but additionally boosts search engine rankings. For instance, producing summaries for five,000 automotive pages, which might have taken about 11 years manually, was achieved in just some months utilizing Azure OpenAI Service. This effectivity additionally resulted in an 80% editorial overview approval fee for the AI-generated content material.

    The mixing of Azure OpenAI Service has introduced substantial advantages, together with value and time financial savings, improved content material administration, and the power to scale and deploy customized fashions. The service has enabled CarMax to summarize intensive buyer critiques into concise, readable sentences, enhancing consumer expertise and driving extra visitors to the web site by way of improved search engine optimization efficiency. Because of this, CarMax’s search engine metrics have seen an upward development.

  • FraportGPT leads the way in which to the airport of the longer term: Fraport makes staff’ each day duties simpler with the assistance of Azure OpenAI Service
    Fraport AG, which operates Frankfurt Airport in Germany and holds stakes in 30 different airports worldwide, is integrating AI to automate and streamline operations. FraportGPT, a chatbot powered by Azure OpenAI Service, is designed to help staff throughout an array of various specialised areas. The chatbot helps programmers create code statements, it summarizes prolonged texts for authorized workers, and it assists human useful resource and administrative personnel with drafting emails and paperwork. By using AI, Fraport goals to handle the problem of a projected 30% workforce discount as a consequence of growing older whereas concurrently planning for a 30% development in operations over the following few years.

    FraportGPT’s deployment has been met with enthusiasm from staff, who’ve begun utilizing it in numerous areas akin to rental administration and administrative features, enhancing effectivity and productiveness.

  • Alstom integrates generative AI to its enterprise processes with Azure AI applied sciences
    Alstom, a worldwide chief within the railway sector, has built-in Microsoft generative AI into its operations to reinforce effectivity, meet its unprecedented backlog, and enhance buyer satisfaction. This AI-driven strategy goals to streamline processes throughout all phases of Alstom’s worth chain—together with enterprise alternatives, contract specs, design, manufacturing, testing, provide chain, set up, and upkeep. Since 2020, Alstom has been leveraging AI to help its imaginative and prescient of Engineering 4.0 and the Augmented Workforce, guaranteeing that staff can use AI copilots to generate engineering belongings extra shortly and cost-effectively. As an illustration, AI helps in writing specs for railway methods, and might enhance specification high quality by 25% and cut back prices related to poor-quality necessities. 

    Alstom’s in-house AI instrument, supported by Azure OpenAI Service, facilitates a variety of enterprise features—together with human useful resource, finance, and undertaking administration—with over a thousand customers conducting greater than 15,000 operations month-to-month. The instrument’s capabilities in content material technology, translation, and doc intelligence allow large knowledge processing, thereby enhancing operational effectivity.

Azure OpenAI Service is proud to help Microsoft prospects like TomTom, CarMax, Fraport, and Alstom in enhancing navigation, optimizing logistics, and enhancing operational effectivity, and bolstering higher buyer help, analysis, and undertaking administration.

Our dedication to accountable AI

Organizations throughout industries are leveraging Azure OpenAI Service and Microsoft Copilot providers and capabilities to drive development, improve productiveness, and create value-added experiences. From advancing medical breakthroughs to streamlining manufacturing operations, our prospects belief that their knowledge is protected by sturdy privateness protections and knowledge governance practices. As our prospects proceed to increase their use of our AI options, they are often assured that their helpful knowledge is safeguarded by industry-leading knowledge governance and privateness practices in essentially the most trusted cloud available on the market as we speak.  

At Microsoft, we’ve got a long-standing follow of defending our prospects’ data. Our strategy to accountable AI is constructed on a basis of privateness, and we stay devoted to upholding core values of privateness, safety, and security in all our generative AI merchandise and options.   

Get began with Azure OpenAI Service 


1 Priority Analysis, Synthetic Intelligence in Transportation Market Dimension to Attain USD 23.11 Bn by 2032, September 2023.



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